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Late Payment Policy - as provided in May 2026 billing documents

Gavin Botha

May 21, 2026

IMPORTANT NOTICE

5/15/26

 

Mount Pleasant Water Users,

 

Effective immediately we will be implementing the following late payment plan.  If, for any reason, you cannot make a payment you must contact Collette Bunton (408 674 1549) to establish a payment plan and prevent late fees and shut-off.  In no way do we want place hardships on any of our members. 

 

Payments are due within 30 days of receipt. 

 

If payment is not received by the next billing cycle (approx. 60 days), a $25 late fee will be included on the bill, along with an overdue payment notice.

 

If payment has not been received by the following billing cycle (approx. 120 days), an additional $25 late fee will appear on the bill, along with a 7-day shut-off notice.

 

If payment is not received within the next 7-day period without notifying Collette, then your water will be shut-off without further notice. 

 

In order to re-establish your water service, payment must be made, or a plan in place with Collette. 

 

Any unauthorized attempts to reactivate your water service after shut-down will result in further action as deemed necessary by the MPWUA Board

 

At any time, you may reach out to your Board representatives who are there to help you.

 

Upper Tank Representatives:

Michael James -408 241 9684

Eli Melo – 408 461 0220

Jon Garside – 408 915 6640

 

Lower Tank Representatives

Ron Warner (Acting) – 408 206 6741

Fernanda Valadao (Acting) – 408 234 4245

 

Thanks for your support!

 

Gavin Botha President, MPWUA

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